Data Protection

Privacy Policy – How o789 Protects Your Data

This Privacy Policy explains what personal information o789 collects from you, how it is used, who it may be shared with, and what rights you have over your own data. We keep this straightforward and in plain language.

Effective: January 2026
Applies to: All o789 accounts
Market: Pakistan (PKR)

Your privacy is taken seriously at o789. We collect only what we need, we do not sell your personal data, and we give you tools to manage what information you share with us. This policy tells you exactly where you stand.

1. Introduction

This Privacy Policy applies to all players who access o789 at o789.onl, whether through a desktop browser or mobile device. It covers how we handle the personal information you provide when you register an account, make a deposit in PKR, place a bet, play a game, or contact our support team.

o789 is an online entertainment platform offering slots, live casino games, sports betting including cricket and PSL markets, and related gaming content. When you use the platform, certain information is necessarily collected in order to operate your account, process your payments via JazzCash, Easypaisa, Raast or bank transfer, and provide you with the service you signed up for.

This policy is written to be readable, not buried in legal language. If something is not clear, you can reach the support team through the contact details listed at the end of this page. By registering on o789, you confirm that you have read this Privacy Policy and consent to the data practices described in it.

This Privacy Policy should be read alongside the Terms and Conditions and Responsible Gaming guidelines, which together form the full agreement between you and o789.

2. What We Collect

o789 collects personal data in two main ways: information you give us directly, and information generated automatically when you use the platform.

Information You Provide

  • Registration details : your name, date of birth, email address, phone number and any other information you fill in during the sign-up process.
  • Identity verification documents: CNIC or other government-issued ID, utility bills or payment method confirmation submitted when we carry out verification checks.
  • Payment details: your JazzCash or Easypaisa mobile number, Raast ID, bank account details or card information used when making deposits or withdrawals in PKR.
  • Support communications: messages, emails or chat transcripts exchanged with our support team, including any attachments you send.
  • Preferences and settings: responsible gaming limits, notification preferences and other account settings you configure.

Information Collected Automatically

  • Device and browser data: IP address, browser type and version, operating system, screen resolution and device identifiers.
  • Usage data: pages visited, games played, bets placed, session duration, clicks and navigation paths within the platform.
  • Transaction records: timestamps, amounts, payment methods and outcomes of all deposits, withdrawals, bets and game rounds.
  • Cookie data: session tokens, preference cookies and analytics identifiers as described in Section 5.

We do not collect your full card number or CVV directly. Card payments are processed through our payment providers and your card credentials are handled by those providers under their own security standards.

3. How We Use Your Data

The data we collect is used for specific, legitimate purposes. We do not use your data beyond what is reasonably necessary to run the platform and protect both you and other users. Here is a breakdown of how your information is put to use:

Purpose Data Used Reason
Account creation and management Name, email, phone, date of birth Necessary to provide the service
Identity verification CNIC, utility bill, payment method proof Fraud prevention and age verification
Processing deposits and withdrawals Payment method details, transaction records Necessary to complete PKR transactions
Customer support Account data, communication history Resolving queries and disputes
Platform security and fraud detection IP address, device data, usage patterns Protecting players and the platform
Responsible gaming monitoring Betting history, session data, limits set Player welfare and self-exclusion enforcement
Platform improvement and analytics Aggregated usage and navigation data Improving game selection and user experience
Promotional communications Email, phone number Only where you have opted in

We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. If an automated system flags your account for review, a member of the team will assess the case before any account action is taken.

4. Payment Information

All deposits and withdrawals on o789 are handled in PKR. When you deposit via JazzCash, Easypaisa, Raast, bank transfer or card, your payment details are passed to the relevant payment provider. o789 receives confirmation of whether a transaction was successful, along with the amount and reference number, but does not store your full payment credentials on our own servers.

Your JazzCash or Easypaisa mobile number associated with a transaction is stored against your account to allow withdrawal back to the same account and for anti-fraud checks. This is a standard requirement in digital payment environments and is not shared with third parties outside of the processing chain.

If a payment dispute arises – for example, a deposit that was debited from your account but not credited on o789 – we may need to share limited transaction details with your payment provider to investigate and resolve the issue. This sharing is limited to what is necessary to resolve the specific case.

o789 does not store full card numbers, CVV codes or bank PINs. Payment credentials are managed by PCI-DSS compliant payment processors. We only retain the information needed to match a transaction to your account.

5. Cookies & Tracking

o789 uses cookies and similar technologies to keep the platform working correctly and to understand how players use it. A cookie is a small text file stored on your device by your browser. It does not give us access to your device and cannot carry viruses.

Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These include session tokens that keep you logged in as you navigate between pages, and security tokens that protect against cross-site attacks. You cannot disable these without breaking the platform.
  • Analytics cookies: Help us understand which games are popular, which pages players visit most, and where issues arise in the user flow. This data is aggregated and not linked to individual identities.
  • Preference cookies: Remember settings you have chosen, such as responsible gaming limits or notification preferences, so you do not have to reset them on each visit.
  • Marketing cookies: Only set if you have opted in to promotional communications. These help ensure promotions shown to you are relevant to your activity on o789.

You can manage cookie preferences through your browser settings. Disabling analytics or marketing cookies will not affect your ability to play games, make deposits, or use core account features. Disabling essential cookies will prevent you from logging in.

o789 does not use tracking technologies to follow your activity across other websites outside of o789.onl. We do not build advertising profiles from your data or sell browsing information to advertisers.

6. Sharing Your Data

o789 does not sell your personal data. We do not pass your information to advertisers, data brokers or any third party for their own marketing purposes. The situations in which your data may be shared are limited and purposeful:

  • Payment processors: JazzCash, Easypaisa, Raast and card processing networks receive the payment details needed to complete your deposit or withdrawal. Each provider operates under its own privacy policy and security standards.
  • Identity verification services: If we use a third-party service to verify your CNIC or other documents, that provider receives only the information necessary to carry out the check. They are not permitted to use it for any other purpose.
  • Game studio providers: Live casino and slot games on o789 are provided by third-party studios. Your gameplay data – such as bet size, round outcomes and session duration – is shared with the provider of the specific game you are playing, in order to run the game and settle results correctly.
  • Responsible gaming organisations: If you request self-exclusion or if there are welfare concerns, limited information may be shared with responsible gaming support networks to give effect to your exclusion.
  • Legal and regulatory requirements: We may disclose personal data if required to do so by law, court order, or in response to a valid request from a law enforcement authority. We will only disclose what is legally required.
  • Business transfers: In the event that o789 undergoes a restructuring or ownership change, player data may be transferred to a successor entity. You would be notified of any such change and your data would remain subject to this Privacy Policy.

Any third party that receives your data through o789 is required to handle it securely and use it only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing.

7. Data Retention

o789 keeps your personal data for as long as your account is active and for a reasonable period afterwards. The specific retention period for different categories of data reflects how long we need it and any obligations that require us to keep records:

  • Account registration data: kept for the duration of your account and for a minimum period after closure, to allow for dispute resolution, fraud investigation or legal requirements.
  • Transaction and betting records: financial records including deposits, withdrawals and bet history are retained for a standard period consistent with financial record-keeping practices. This data may be needed to resolve disputes, process chargebacks or respond to investigations.
  • Identity verification documents: retained for the period required to satisfy verification and anti-money laundering obligations. Copies of documents such as CNIC scans are stored securely and access is limited to authorised staff.
  • Support communications: chat transcripts and email records with the support team are kept for a reasonable period to allow follow-up on unresolved issues and to improve service quality.
  • Analytics data: aggregated and anonymised usage data may be retained indefinitely for statistical purposes. This data cannot be linked back to an individual player.

When your data is no longer needed and there is no legal reason to keep it, it is securely deleted or anonymised. If you close your account and request deletion, o789 will delete or anonymise your personal data subject to any obligations that require retention.

8. Security Measures

Protecting your account and personal information is a priority for o789. The platform uses a combination of technical and procedural safeguards to reduce the risk of unauthorised access, data loss or misuse.

  • Encrypted connections: all data transmitted between your browser or device and o789 is encrypted using TLS. You should always check that the padlock icon appears in your browser's address bar when using the platform.
  • Access controls: only authorised staff with a specific need to access personal data can do so. Access is logged and monitored, and permissions are reviewed regularly.
  • Password storage: account passwords are not stored in plain text. They are hashed using industry-standard cryptographic methods so that even internal staff cannot read your password.
  • Fraud monitoring: automated systems monitor account activity for signs of unauthorised access, unusual login patterns or suspicious transactions. Alerts are reviewed by the security team.
  • Payment security: PKR payment processing is handled by providers that meet payment industry security standards. o789 does not store raw card or mobile wallet credentials on its own infrastructure.

Despite these measures, no online platform can guarantee absolute security. You also have a role to play in keeping your account safe. Use a strong, unique password for o789, do not share your login credentials with anyone, and contact support immediately if you think your account has been accessed without your permission.

o789 support staff will never ask for your password. If anyone claiming to be from o789 asks for your password or PIN, do not share it and report the contact to our team.

9. Your Rights

As a player on o789, you have rights over your personal data. These rights can be exercised by contacting the support team using the details in Section 12. We aim to respond to all valid requests within a reasonable timeframe.

1
Right of Access

You can request a copy of the personal data we hold about you, including your account details, transaction history and any verification documents on file.

2
Right to Correction

If any personal information on your account is inaccurate or out of date, you can ask us to correct it. Some corrections can be made directly in your account settings.

3
Right to Deletion

You can request deletion of your personal data when it is no longer needed, subject to any legal obligations that require us to retain certain records.

4
Right to Restrict Processing

In certain circumstances you can ask us to limit how we use your data while a dispute or review is ongoing, rather than deleting it outright.

5
Right to Object

You can object to your data being used for marketing communications at any time. Your opt-out preference will be applied promptly.

6
Right to Data Portability

Where technically feasible, you can request a copy of your data in a structured, machine-readable format so it can be transferred to another service.

10. Minors

o789 is strictly an adults-only platform. You must be 18 years of age or older to register and use the service. We do not knowingly collect personal data from anyone under the age of 18.

During the registration process, we collect date of birth information and may carry out age verification. If we discover that an account has been created by someone under 18, that account will be closed immediately and any data collected will be handled in accordance with our underage usage procedures. Funds deposited by a minor will be returned to the payment source after appropriate checks.

If you are a parent or guardian and believe that your child has created an account on o789, please contact the support team immediately using the details in Section 12. We take these reports seriously and will act promptly.

11. Policy Changes

o789 may update this Privacy Policy from time to time. Updates may reflect changes to the platform, changes in how we process data, or changes required to stay consistent with applicable standards and practices. The revised policy will be published on this page with a new effective date at the top.

For material changes that significantly affect how your data is handled, we will make a reasonable effort to notify active players through their registered email address or via an in-platform message before the changes take effect.

If you continue to use o789 after an updated Privacy Policy is published, that constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and contact support to request account closure.

We recommend checking this page periodically so you are always aware of the current privacy practices. The date at the top of the page tells you when the policy was last updated.

12. Contact Us

If you have any questions about this Privacy Policy, want to exercise one of your data rights, or wish to report a privacy concern, please get in touch with the o789 support team. We are available to help and aim to respond to all privacy-related enquiries within a reasonable timeframe.

You can reach the o789 support team at:

Please include your registered account email and a brief description of your request. We will confirm receipt and provide a timeline for resolution.

For responsible gaming concerns specifically, including requests to activate self-exclusion, deposit limits or cooling-off periods, visit the Responsible Gaming page for the fastest resolution.

Six Ways o789 Keeps Your Data Safe

These are not just policy statements. They reflect the actual technical and operational measures in place every day on the o789 platform.

Encrypted Connections

Every session on o789 runs over TLS encryption. Your login, deposit details and account data travel between your device and our servers without being readable in transit.

No Data Selling

o789 does not sell your personal information to advertisers, data brokers or any third party. Your data is used only to operate your account and improve your experience on the platform.

Secure PKR Payments

Deposits via JazzCash, Easypaisa, Raast and bank transfer are processed by dedicated payment providers. o789 never stores your full card number, CVV or mobile wallet PIN.

You Control Your Data

You can request access to your data, ask for corrections, opt out of marketing and request deletion at any time. Your rights over your information are real and actionable.

Fraud Detection

Automated monitoring watches for unusual login patterns, suspicious transactions and account sharing. Alerts are reviewed by staff before any action is taken on your account.

Clear Retention Limits

Data is kept only as long as necessary. Once your account is closed and legal retention periods have passed, your personal information is securely deleted or anonymised.

Privacy Sorted. Ready to Join o789?

Create your account today, deposit in PKR via JazzCash or Easypaisa, and enjoy cricket betting, PSL markets, slots and live casino – all in one place. Adults 18+ only.