Player Wellbeing First

o789 | Responsible Gaming – Play Smart & Stay in Control

Gaming on o789 is meant to be entertaining – a bit of fun alongside cricket, PSL, slots and live casino. But fun only stays fun when you are in control of your time and money. This page gives you practical tools and honest advice to keep things that way.

🛡️
18+

Adults only platform

⏱️
24/7

Tools available always

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PKR

Set limits in your currency

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Free

All tools, no charge

The golden rule at o789: never bet money you cannot afford to lose. Gambling is entertainment, not a way to earn income or recover from financial difficulty. If it stops feeling like fun, that is a clear sign to take a step back.

What Responsible Gaming Actually Means

Responsible gaming is simply making informed choices about how you gamble – deciding in advance how much time and money you are happy to spend, and sticking to those decisions. It is not about whether you win or lose. It is about keeping gambling in its proper place as one part of your life, rather than letting it crowd out everything else.

At o789, we believe you have every right to enjoy cricket betting, PSL markets, slots and live casino games without it becoming a problem. Most players do exactly that. But we also know that for a small number of people, gambling can tip from harmless entertainment into something that causes genuine stress. The tools and information on this page exist to make sure that if you ever start heading in that direction, you have practical ways to pull back early.

The most important thing to understand is that the house always has a mathematical edge. That is simply how casino economics work. Every game, every spin, every bet is designed to return slightly less to players on average than it takes in. This does not mean you cannot have a great session or win big – clearly many players do. But it does mean that gambling should never be relied on to make money, pay bills, or dig yourself out of debt. Anyone who tells you otherwise is not being straight with you.

On o789, deposits are made in PKR and all transaction limits are also set in PKR. Whether you use JazzCash, Easypaisa, Raast or bank transfer, the same principle applies: set a budget before you deposit, treat that amount as the cost of your entertainment, and do not top it up if you run through it faster than expected.

Gaming as Entertainment, Not Income

Cricket is Pakistan's biggest sport and PSL season brings an incredible buzz. Placing a bet on your favourite team adds to that excitement – and that is completely fine. What is not healthy is chasing a big win to cover rent, gambling on credit, or feeling anxious when you are away from the platform. If any of those descriptions ring a bell, the tools below are here for you.

Setting Your Limits

The single most effective thing you can do for responsible gaming is to set hard limits before you start playing. It is much easier to make rational decisions about money and time before the adrenaline of a live match or the pull of a slot machine kicks in. o789 provides account-level controls so you can cap your activity at amounts and timeframes you are genuinely comfortable with.

Deposit Limits

A deposit limit caps how much PKR you can move into your o789 account over a defined period – daily, weekly or monthly. Once you hit the cap, the platform will not accept further deposits until the period resets. You can set your limit to whatever feels right for your personal budget. Common starting points used by players in Pakistan are a weekly PKR amount roughly equivalent to what you would spend on a night out or a family meal. If you want to lower your limit, the change takes effect immediately. If you want to raise it, there is a mandatory cooling-off period before the increase kicks in – this is intentional and protects you from impulsive decisions made in the heat of the moment.

Session Time Reminders

It is easy to lose track of time when you are deep into a PSL innings or on a hot slots run. Session reminders send you a notification after a set amount of continuous play, prompting you to check in with yourself. You decide the interval – 30 minutes, one hour, two hours. When the reminder comes up, take it seriously: stand up, have some water, and honestly assess whether you still want to continue. This small pause makes a real difference.

Loss Limits

A loss limit works like a deposit limit but applies specifically to how much you can lose over a period before the platform pauses your betting activity. If you have a PKR loss limit set for the day and you hit it, o789 will not allow further bets until the new period begins. This is one of the strongest guardrails available because it disconnects your loss threshold from impulsive top-up decisions.

Cooling-Off Periods

A cooling-off period temporarily suspends your account for a set number of days – typically 1 to 90 days depending on what you need. During this time you cannot place bets, make deposits, or access games on the platform. Your account and balance remain intact; you simply cannot use the gaming features. This tool is ideal if you feel you need a short break without permanently closing your account.

To set or adjust your limits and cooling-off periods, log in and navigate to your account settings, or contact the o789 support team directly. Limit decreases and cooling-off activations take effect immediately and cannot be reversed during the active period.

Self-Exclusion

Self-exclusion is a more serious step than a cooling-off period. When you self-exclude, your account is closed for a significant length of time – typically a minimum of six months, up to a permanent exclusion if that is what you need. You will not be able to reopen your account or create a new one during the exclusion period.

Self-exclusion is the right tool if you have tried shorter breaks and found yourself coming back too quickly, if gambling is causing financial strain or affecting your relationships, or if you simply want a clean stop with no easy way back. It is not a punishment – it is a protection you are giving yourself.

To request self-exclusion, contact the o789 support team. Your request will be processed promptly and your account will be closed. Any balance remaining at the time of exclusion will be returned to your verified payment method in PKR.

Important: self-exclusion is a firm commitment. Unlike cooling-off periods, self-exclusion requests cannot be reversed during the active period regardless of your circumstances. Please consider your decision carefully before requesting it.

Recognising Problem Gambling

Problem gambling rarely announces itself clearly. It tends to creep in gradually, and many people rationalise the early warning signs rather than acting on them. The honest truth is that recognising these signs early – in yourself or someone close to you – is far easier to deal with than letting things escalate. Below are some of the most common warning signs. They apply regardless of how much money is involved or how often you play.

Our Commitments

18+ Enforcement

Age verification is mandatory for all accounts. Minors cannot register or deposit.

Limit Tools Are Free

Deposit limits, loss caps and session timers cost nothing and are available to every player.

No Targeting of At-Risk Players

We do not send bonus offers to players who have set limits or requested breaks.

Immediate Self-Exclusion

Self-exclusion requests are processed without delay and accounts are closed promptly.

Transparent Odds

All game RTPs and odds are presented honestly. We do not manipulate results or hide probabilities.

PKR Balance Returned

On account closure or self-exclusion, your PKR balance is returned to your verified payment method.

Warning Signs to Watch For

These are real patterns reported by people who have struggled with problem gambling. If more than two or three of these apply to you right now, consider reaching out to support or activating a break.

Spending more than you planned almost every session, telling yourself you will cut back next time but not following through.

Chasing losses – immediately depositing more after a losing session to try to win it back in the same sitting.

Hiding your gambling activity from family members or being evasive about how much you have spent or won.

Gambling with money earmarked for bills, groceries, rent or other essential expenses.

Feeling restless, irritable or anxious when you are unable to gamble, or when you try to take a break voluntarily.

Thinking about gambling constantly – during work, family time, meals or other activities you normally enjoy.

Borrowing money from friends, family or through loans specifically to fund your gambling activity.

Gambling provides temporary escape from stress, anxiety, depression or other problems in your life.

If several of these apply to you, you are not alone and you are not a bad person. Problem gambling is a recognised behavioural pattern, not a character flaw. The practical step is to activate self-exclusion or a cooling-off period on your o789 account today, and to speak with someone you trust.

Ask Yourself These Honest Questions

Answer these honestly and privately. If you find yourself saying yes to three or more, it is worth pausing your play and using one of the account tools below.

Have I ever spent more than I planned in a single session in the past month?

Have I deposited again immediately after losing to try and recover my money?

Have I kept my gambling spending hidden from anyone close to me?

Has gambling affected my mood, sleep, work or relationships in the past few weeks?

Have I used money I needed for something else to fund a deposit?

Have I tried to cut back on gambling but found it difficult to stick to?

How to Set Up Your Safety Net

Setting responsible gaming controls on o789 takes less than five minutes. Here is exactly how to do it.

1
Log In to Your Account

Open o789 on your browser or mobile and sign in. All responsible gaming tools are inside your account settings, available 24/7 at no cost.

2
Go to Account Settings

Navigate to the Responsible Gaming or Limits section of your account dashboard. You will find deposit limits, loss limits and session time controls here.

3
Set Your PKR Budget

Decide your weekly or monthly PKR deposit limit. A realistic figure is one you would be genuinely comfortable with even if you lost the entire amount. Start conservative – you can always review later.

4
Enable Session Reminders

Turn on session time reminders at 60 minutes or less. These notifications are easy to ignore in the moment, but having them on creates a healthy pause habit over time.

5
Save and Confirm

Your limits take effect as soon as you save them. Decreases are instant. For increases, a waiting period applies automatically to protect you from impulsive changes.

Six Tools That Keep You in Control

Every account on o789 comes with access to these responsible gaming features at no cost. They work best when you set them up before you need them.

Deposit Limits (PKR)

Cap daily, weekly or monthly deposits in PKR. Once the cap is reached, the platform prevents further deposits until the period resets. Increases require a waiting period.

Loss Limits

Set a maximum PKR loss per day or week. When you reach the threshold, betting is paused automatically so a bad run cannot spiral beyond a level you chose in advance.

Session Time Reminders

Receive a notification after a set amount of continuous play – 30, 60 or 120 minutes. Use the pause to reassess whether you want to keep playing or log off for the day.

Cooling-Off Periods

Pause your account for 1 to 90 days. Your balance is preserved. You simply cannot gamble during the break. Ideal for taking planned time away without permanently closing your account.

Self-Exclusion

A firm, longer-term account closure of six months to permanent. Cannot be reversed during the active period. Any remaining PKR balance is returned to your payment method.

Account Activity Review

View your full deposit and betting history, session durations and net result at any time. Seeing the real numbers helps you make honest decisions about your play habits.

Responsible Gaming FAQ

Yes, deposit limits are set in PKR and apply immediately once saved. You can choose a daily, weekly or monthly cap. If you lower your existing limit, the change takes effect right away. If you want to increase a limit, a mandatory waiting period applies before the increase becomes active – this cooling-off is intentional and built in to protect against impulsive decisions.

A cooling-off period is a temporary pause of 1 to 90 days. Your account stays intact and your PKR balance is preserved – you just cannot access games or make deposits during that window. Self-exclusion is a longer, firmer step: your account is closed for a minimum of six months or permanently, and it cannot be reopened during the exclusion period. Use a cooling-off period if you need a short breather; use self-exclusion if you feel you have a more serious concern.

No. Once you have set responsible gaming limits, activated a cooling-off period or self-excluded, o789 will stop sending promotional bonus offers to your account. Players who have indicated they want to manage their activity are not targeted with incentives to increase their spending. This is a firm policy and applies to all communication channels including email and in-platform messages.

Third-party exclusion requests are taken seriously and reviewed by the support team on a case-by-case basis. For privacy reasons, account actions generally require the account holder's own request, but the team can advise you on what options are available and how to support your family member in taking the step themselves. Contact support with the details and a team member will respond promptly.

Any PKR balance remaining in your account at the time of self-exclusion is returned to your verified payment method – JazzCash, Easypaisa, Raast or bank account, whichever you used most recently for withdrawals. The return process follows standard withdrawal verification procedures. You will not lose your balance by self-excluding.

You must be 18 years of age or older to register and play on o789. Age verification is required during or shortly after account creation. Accounts where age cannot be verified are suspended until verification is complete. If it is found that an account was created by a minor, the account is closed immediately and any deposited funds are returned. o789 takes underage access seriously and does not allow minors to use the platform under any circumstances.

Ready to Play the Smart Way?

Join o789, set your PKR deposit limit before your first bet, and enjoy cricket, PSL, slots and live casino with confidence. Adults 18+ only. Play responsibly.

By playing on o789 you confirm you are 18 or over and agree to our Terms and Conditions and Privacy Policy. If gambling stops being fun, use the tools on this page.